2 Replies Latest reply on Oct 17, 2014 10:34 AM by LINGARBAY

    What is the procedure required for a successful installation of Adobe Cloud CC after a reformat of the hard drive?

    LINGARBAY


      I have Adobe Photoshop CC installed and running. However, when I load Photoshop CC 2014 it will not open and I get the error message 0Xc000007b.

      Despite the efforts of the Adobe Support Techs, the problem still exists, and it looks like I will have to refornat the hard drive.

      I wish to know the correct procedure for closing down:-

      1).  Adobe Photoshop CC, Adobe Bridge CC and Adobe Lightroom. ( Do I have to Sign out of Adobe Photshop CC.? )

      Procedure for reinstallation.

      2). Reinstalling Adobe Cloud.

      3). Reinstallation of Adobe Photoshop CC 2014, Adobe Bridge, Adobe Lightroom.