1 Reply Latest reply: Oct 11, 2014 3:22 AM by hans-g. RSS

    uploading status bar

    Michal_PS Community Member

      hi,

       

      I try to upload a big file, 4,7 gb, to my cloud. is there a way to check how much of the file is already in the cloud? because my cc application has been saying "synching..." since 14 hours and I don`t know how far the uploader is, because there is no status bar or something to show that...

        • 1. Re: uploading status bar
          hans-g. CommunityMVP

          Hi Michal,

           

          according to my observations it's unusual, that an upload takes so much time. But, if you have a look there: Error: "Unable to sync files" >>> Syncing large files >>> I quote: "You could see an error if you're trying to sync a large file using the Creative Cloud Files folder.

          If you copy a large file to your Creative Cloud Files folder, the file doesn't sync until it is copied completely into folder. As the file is copying, the file is flagged, and your Creative Cloud desktop app notifies you that it is "Unable to sync file(s)". Once the copy completes, it begins syncing to Creative Cloud." you should be able to evaluate in a better way.

           

          Hans-Günter