1 Reply Latest reply on Oct 16, 2014 11:45 PM by saumishr

    Getting An Error Occured

    balthaser Level 1

      Hello,

       

      I am attempting to set up Edge Inspect and I keep getting "An error occurred". I have followed the steps of installation to the tee.

       

      1. Install Chrome Extension.
      2. Download device application.
      3. Make sure computer and device are on the same network.
      4. Start the Edge Inspect application on your computer and the Edge Inspect apps on each of your devices.
      5. Let the devices discover the computer via Bonjour, or manually connect them by entering the IP address.
      6. Enter the passcode for each device in the Edge Inspect Chrome extension to perform a one-time pairing process

       

      I get what you see below:

       

      IMG_0092.PNG