8 Replies Latest reply on Oct 13, 2014 4:37 AM by Mark Fleming

    New filters in PS CC

    Mark Fleming

      Hello everyone,

       

      Quick question; I've recently updated PS CC to it's latest version and the new filters which I'd like to have a quick play about with are greyed out from the menu.

       

      Now, is anybody else having this problem or am I just being a bit thick?

       

      I've tried everything including a re-install. Am I missing something really simple?

       

      Thanks in advance...

       

      Mark.

        • 1. Re: New filters in PS CC
          Jeff Arola Adobe Community Professional

          Which operating system are you using?

           

          Which filters are they?

           

          What is the image mode and bit depth of your document?

          (Image>Mode)

          RGB Color and 8 bits/channel should make all the filters usable.

           

          Do you have Use Graphics Processor checked in the photoshop>preferences>performance?

           

          Does your gpu (video card) have at lest 512 mb of vram?

          • 2. Re: New filters in PS CC
            Mark Fleming Level 1

            Hello mate,

             

            Windows 7 Home Premium

             

            I'm aware of all the old problem with filters that didn't cope with 16 bit and non RGB files.

             

            And yes and yes. That's why I'm stumped. I think it's one of those slight glitches that Adobe will quietly resolve in the background shortly...

             

            I just thought someone else might be having the same issue.

            • 3. Re: New filters in PS CC
              Jeff Arola Adobe Community Professional

              If you tell us which filters are greyed out, someone might have a solution.

              • 4. Re: New filters in PS CC
                Mark Fleming Level 1

                It's the new ones following the new update from Adobe, specifically;

                 

                Filters > Render > Flames > Picture Frames > Trees

                 

                The only plug-ins I use are Nik Color Efex Pro 4 and Silver Efex Pro 2

                 

                Every other filter is fine under the Render menu.

                 

                I've been creating a specific path before I try to use the Flame generator using the Pen tool. I've followed all the instruction from Jullieanne Kost's blog. Still nothing.

                 

                Thanks for taking time over this...

                • 5. Re: New filters in PS CC
                  Jeff Arola Adobe Community Professional

                  Those filters require at least 512 mb of vram, so photoshop thinks your card doesn't meet the requirements

                  or found a glitch in the graphics card driver.

                   

                  Could you post the contents of the Help>System Info from within photoshop?

                  • 6. Re: New filters in PS CC
                    Mark Fleming Level 1

                    Sure, it's a laptop, but a good machine. Like I said earlier, everything else is working fine. I use Photomerge for panoramas quite a lot and the speed is fine for this, so I don't think it's a system shortcoming...

                     

                    Adobe Photoshop Version: 2014.2.0 20140926.r.236 2014/09/26:23:59:59  x64

                    Operating System: Windows 7 64-bit

                    Version: 6.1 Service Pack 1

                    System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3

                    Physical processor count: 2

                    Processor speed: 1795 MHz

                    Built-in memory: 1978 MB

                    Free memory: 668 MB

                    Memory available to Photoshop: 1472 MB

                    Memory used by Photoshop: 99 %

                    3D Multitone Printing: Disabled.

                    Windows 2x UI: Disabled.

                    Highbeam: Enabled.

                    Image tile size: 128K

                    Image cache levels: 4

                    Font Preview: Medium

                    TextComposer: Latin

                    Display: 1

                    Display Bounds: top=0, left=0, bottom=768, right=1366

                    OpenGL Drawing: Enabled.

                    OpenGL Allow Old GPUs: Not Detected.

                    OpenGL Drawing Mode: Basic

                    OpenGL Allow Normal Mode: False.

                    OpenGL Allow Advanced Mode: False.

                    AIFCoreInitialized=1

                    AIFOGLInitialized=1

                    OGLContextCreated=1

                    NumGLGPUs=2

                    glgpu[0].GLVersion="2.1"

                    glgpu[0].GLMemoryMB=796

                    glgpu[0].GLName="Mobile Intel(R) 4 Series Express Chipset Family"

                    glgpu[0].GLVendor="Intel"

                    glgpu[0].GLVendorID=32902

                    glgpu[0].GLDriverVersion="8.15.10.2202"

                    glgpu[0].GLRectTextureSize=4096

                    glgpu[0].GLRenderer="Mobile Intel(R) 4 Series Express Chipset Family"

                    glgpu[0].GLRendererID=10818

                    glgpu[0].HasGLNPOTSupport=1

                    glgpu[0].GLDriver="igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32"

                    glgpu[0].GLDriverDate="20100825000000.000000-000"

                    glgpu[0].CanCompileProgramGLSL=1

                    glgpu[0].GLFrameBufferOK=1

                    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20  - Intel Build 8.15.10.2202"

                    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1024 ]

                    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

                    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

                    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

                    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]

                    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]

                    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

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                    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

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                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

                    glgpu[1].GLVersion="2.1"

                    glgpu[1].GLMemoryMB=0

                    glgpu[1].GLName="Mobile Intel(R) 4 Series Express Chipset Family"

                    glgpu[1].GLVendor="Intel"

                    glgpu[1].GLVendorID=0

                    glgpu[1].GLDriverVersion="8.15.10.2202"

                    glgpu[1].GLRectTextureSize=4096

                    glgpu[1].GLRenderer="Mobile Intel(R) 4 Series Express Chipset Family"

                    glgpu[1].GLRendererID=0

                    glgpu[1].HasGLNPOTSupport=1

                    glgpu[1].GLDriver="igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32"

                    glgpu[1].GLDriverDate="20100825000000.000000-000"

                    glgpu[1].CanCompileProgramGLSL=1

                    glgpu[1].GLFrameBufferOK=1

                    glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20  - Intel Build 8.15.10.2202"

                    glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1024 ]

                    glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

                    glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

                    glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

                    glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

                    glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                    glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]

                    glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]

                    glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]

                    glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                    glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                    glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                    glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                    glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                    glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                    glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                    glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                    glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                    glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                    glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

                    License Type: Subscription

                    Serial number: 96040057732021729357

                    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\

                    Temporary file path: C:\Users\Jan\AppData\Local\Temp\

                    Photoshop scratch has async I/O enabled

                    Scratch volume(s):

                      E:\, 286.0G, 231.7G free

                      C:\, 286.0G, 231.7G free

                    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\

                    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\

                     

                    Installed components:

                       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

                       ACE.dll   ACE 2014/08/12-23:42:09   79.557478   79.557478

                       adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850

                       AdbePM.dll   PatchMatch 2014/09/07-21:07:38   79.558079   79.558079

                       AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0  

                       AdobeOwl.dll   Adobe Owl   5.2.4  

                       AdobePDFL.dll   PDFL 2014/08/18-15:13:12   79.512424   79.512424

                       AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399  

                       AdobeXMP.dll   Adobe XMP Core 2014/08/20-09:53:02   79.156797   79.156797

                       AdobeXMPFiles.dll   Adobe XMP Files 2014/08/20-09:53:02   79.156797   79.156797

                       AdobeXMPScript.dll   Adobe XMP Script 2014/08/20-09:53:02   79.156797   79.156797

                       adobe_caps.dll   Adobe CAPS   8,0,0,13  

                       AGM.dll   AGM 2014/08/12-23:42:09   79.557478   79.557478

                       ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  

                       amtlib.dll   AMTLib (64 Bit)   8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34)   1.000000

                       ARE.dll   ARE 2014/08/12-23:42:09   79.557478   79.557478

                       AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013

                       AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013

                       Bib.dll   BIB 2014/08/12-23:42:09   79.557478   79.557478

                       BIBUtils.dll   BIBUtils 2014/08/12-23:42:09   79.557478   79.557478

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                       boost_signals.dll   photoshopdva   8.0.0  

                       boost_system.dll   photoshopdva   8.0.0  

                       boost_threads.dll   photoshopdva   8.0.0  

                       cg.dll   NVIDIA Cg Runtime   3.0.00007  

                       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                       CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411

                       CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411

                       CoolType.dll   CoolType 2014/08/12-23:42:09   79.557478   79.557478

                       dvaaudiodevice.dll   photoshopdva   8.0.0  

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                       dvamediatypes.dll   photoshopdva   8.0.0  

                       dvametadata.dll   photoshopdva   8.0.0  

                       dvametadataapi.dll   photoshopdva   8.0.0  

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                       dvatransport.dll   photoshopdva   8.0.0  

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                       icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  

                       icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  

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                       JP2KLib.dll   JP2KLib 2014/06/28-00:28:27   79.254012   79.254012

                       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

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                       MPS.dll   MPS 2014/08/18-23:43:19   79.557676   79.557676

                       pdfsettings.dll   Adobe PDFSettings   1.04  

                       Photoshop.dll   Adobe Photoshop CC 2014   15.2  

                       Plugin.dll   Adobe Photoshop CC 2014   15.2  

                       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0  

                       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.2.0.46  

                       PSArt.dll   Adobe Photoshop CC 2014   15.2  

                       PSViews.dll   Adobe Photoshop CC 2014   15.2  

                       SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519

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                       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

                       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

                       TfFontMgr.dll   FontMgr   9.3.0.113  

                       TfKernel.dll   Kernel   9.3.0.113  

                       TFKGEOM.dll   Kernel Geom   9.3.0.113  

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                       updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14

                       VulcanControl.dll   Vulcan Application Control Library   5.0.0.82  

                       VulcanMessage5.dll   Vulcan Message Library   5.0.0.82  

                       WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204

                       wu3d.dll   U3D Writer   9.3.0.113  

                     

                     

                    Required plug-ins:

                     

                       3D Studio 15.2 (2014.2.0 x001)

                       Accented Edges 15.2

                       Adaptive Wide Angle 15.2

                       Angled Strokes 15.2

                       Average 15.2 (2014.2.0 x001)

                       Bas Relief 15.2

                       BMP 15.2

                       Chalk & Charcoal 15.2

                       Charcoal 15.2

                       Chrome 15.2

                       Cineon 15.2 (2014.2.0 x001)

                       Clouds 15.2 (2014.2.0 x001)

                       Collada 15.2 (2014.2.0 x001)

                       Color Halftone 15.2

                       Colored Pencil 15.2

                       CompuServe GIF 15.2

                       Conté Crayon 15.2

                       Craquelure 15.2

                       Crop and Straighten Photos 15.2 (2014.2.0 x001)

                       Crop and Straighten Photos Filter 15.2

                       Crosshatch 15.2

                       Crystallize 15.2

                       Cutout 15.2

                       Dark Strokes 15.2

                       De-Interlace 15.2

                       Dicom 15.2

                       Difference Clouds 15.2 (2014.2.0 x001)

                       Diffuse Glow 15.2

                       Displace 15.2

                       Dry Brush 15.2

                       Eazel Acquire 15.2 (2014.2.0 x001)

                       Embed Watermark 4.0

                       Entropy 15.2 (2014.2.0 x001)

                       Export Color Lookup Tables NO VERSION

                       Extrude 15.2

                       FastCore Routines 15.2 (2014.2.0 x001)

                       Fibers 15.2

                       Film Grain 15.2

                       Filter Gallery 15.2

                       Flash 3D 15.2 (2014.2.0 x001)

                       Fresco 15.2

                       Glass 15.2

                       Glowing Edges 15.2

                       Google Earth 4 15.2 (2014.2.0 x001)

                       Grain 15.2

                       Graphic Pen 15.2

                       Halftone Pattern 15.2

                       HDRMergeUI 15.2

                       HSB/HSL 15.2

                       IFF Format 15.2

                       IGES 15.2 (2014.2.0 x001)

                       Ink Outlines 15.2

                       JPEG 2000 15.2

                       Kurtosis 15.2 (2014.2.0 x001)

                       Lens Blur 15.2

                       Lens Correction 15.2

                       Lens Flare 15.2

                       Liquify 15.2

                       Matlab Operation 15.2 (2014.2.0 x001)

                       Maximum 15.2 (2014.2.0 x001)

                       Mean 15.2 (2014.2.0 x001)

                       Measurement Core 15.2 (2014.2.0 x001)

                       Median 15.2 (2014.2.0 x001)

                       Mezzotint 15.2

                       Minimum 15.2 (2014.2.0 x001)

                       MMXCore Routines 15.2 (2014.2.0 x001)

                       Mosaic Tiles 15.2

                       Multiprocessor Support 15.2 (2014.2.0 x001)

                       Neon Glow 15.2

                       Note Paper 15.2

                       NTSC Colors 15.2 (2014.2.0 x001)

                       Ocean Ripple 15.2

                       OpenEXR 15.2

                       Paint Daubs 15.2

                       Palette Knife 15.2

                       Patchwork 15.2

                       Paths to Illustrator 15.2

                       PCX 15.2 (2014.2.0 x001)

                       Photocopy 15.2

                       Photoshop 3D Engine 15.2 (2014.2.0 x001)

                       Photoshop Touch 14.0

                       Picture Package Filter 15.2 (2014.2.0 x001)

                       Pinch 15.2

                       Pixar 15.2 (2014.2.0 x001)

                       Plaster 15.2

                       Plastic Wrap 15.2

                       PLY 15.2 (2014.2.0 x001)

                       PNG 15.2

                       Pointillize 15.2

                       Polar Coordinates 15.2

                       Portable Bit Map 15.2 (2014.2.0 x001)

                       Poster Edges 15.2

                       PRC 15.2 (2014.2.0 x001)

                       Radial Blur 15.2

                       Radiance 15.2 (2014.2.0 x001)

                       Range 15.2 (2014.2.0 x001)

                       Read Watermark 4.0

                       Render Color Lookup Grid NO VERSION

                       Reticulation 15.2

                       Ripple 15.2

                       Rough Pastels 15.2

                       Save for Web 15.2

                       ScriptingSupport 15.2

                       Shake Reduction 15.2

                       Shear 15.2

                       Silver Efex Pro 2 2,006

                       Silver Efex Pro 2 2,006

                       Skewness 15.2 (2014.2.0 x001)

                       Smart Blur 15.2

                       Smudge Stick 15.2

                       Solarize 15.2 (2014.2.0 x001)

                       Spatter 15.2

                       Spherize 15.2

                       Sponge 15.2

                       Sprayed Strokes 15.2

                       Stained Glass 15.2

                       Stamp 15.2

                       Standard Deviation 15.2 (2014.2.0 x001)

                       STL 15.2 (2014.2.0 x001)

                       Sumi-e 15.2

                       Summation 15.2 (2014.2.0 x001)

                       Targa 15.2

                       Texturizer 15.2

                       Tiles 15.2

                       Torn Edges 15.2

                       Twirl 15.2

                       U3D 15.2 (2014.2.0 x001)

                       Underpainting 15.2

                       Vanishing Point 15.2

                       Variance 15.2 (2014.2.0 x001)

                       Virtual Reality Modeling Language | VRML 15.2 (2014.2.0 x001)

                       Water Paper 15.2

                       Watercolor 15.2

                       Wave 15.2

                       Wavefront|OBJ 15.2 (2014.2.0 x001)

                       WIA Support 15.2 (2014.2.0 x001)

                       Wind 15.2

                       Wireless Bitmap 15.2 (2014.2.0 x001)

                       ZigZag 15.2

                     

                    Optional and third party plug-ins:

                     

                       Camera Raw 8.6

                       Camera Raw Filter 8.6

                       Color Efex Pro 4 4,05

                       Color Efex Pro 4 4,05

                       Nik Selective Tool 2.1.4.20903

                    Plug-ins that failed to load: NONE

                    Flash:

                       Libraries

                       Adobe Color Themes

                    Installed TWAIN devices: NONE

                     

                    Having said all that, it's saying that Free memory: 668 MB. This isn't correct. There's at least another 3gb it's not recognising. Maybe that's it. I've manually installed 2 4gb cards to increase it.

                    • 7. Re: New filters in PS CC
                      Jeff Arola Adobe Community Professional

                      Your saying you should have 8gb of ram instead of the 2gb that photoshop shows?

                       

                      If you press Windows Key + R

                      (that opens the run dialog)

                       

                      Then type msinfo32 and hit Enter

                       

                      what does it say your Installed Physical Memory (Ram) is?

                      • 8. Re: New filters in PS CC
                        Mark Fleming Level 1

                        Yeah, that's it. It's not recognising the second card. It was ripped out of an older system and it's not compatable. I'll get another one and try that.

                         

                        Thanks for the help mate. Appreciate it,