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1. Re: Elements 12
shikha.. Oct 13, 2014 1:53 AM (in response to millerca2001)Hi,
What message or screen do you get when you try to launch the product?
Thanks,
Shikha
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2. Re: Elements 12
millerca2001 Oct 13, 2014 6:37 PM (in response to shikha..)I get Your trial has expired page
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3. Re: Elements 12
shikha.. Oct 13, 2014 11:17 PM (in response to millerca2001)Hi,
All you need is to choose "License this software" on the trial expiry Screen and provide the serial number that Adobe has provided you.
Thanks,
Shikha
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4. Re: Elements 12
SurendraPal1410 Oct 13, 2014 11:51 PM (in response to millerca2001)Hi millerca2001,
You are shown this page because your trial period (1 month) has expired. To continue using PSE, you need to purchase it. Just wanted to let you know that PSE13 is live now, you may want to give it a try.
~Surendra
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5. Re: Elements 12
millerca2001 Oct 14, 2014 1:40 PM (in response to SurendraPal1410)But I purchased hard copy of elements 12 in December 2013 and have it installed on my computer but now it will not load and I get the your trial has expired page
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6. Re: Elements 12
millerca2001 Oct 14, 2014 1:50 PM (in response to shikha..)Do I use the serial number from the hard copy I purchased in December 2013?
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7. Re: Elements 12
SurendraPal1410 Oct 15, 2014 3:23 AM (in response to millerca2001)Yes. Please use the serial number on PSE box to serialize it. Please let me know if it is not working.
~Surendra


