I literally bought CC a few days ago and now when I launch PS or AI it completely freezes my mac. I'm using a Late 2006 Intel iMac MAC OS X Lion 10.7.5 and I can't cope with this crashing anymore whenever I launch a program my Mac becomes unresponsive. What can I do?
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
Thank you, I had someone remote into my computer to grab the log files and see what the issue is, and he told me that this is a problem the Engineers are working out for MAC OS 10.7.5 - But the amazing thing I realised was that you can install previous versions right from within the CC Menu.
for those experiencing issues with these apps on their Mac, I highly recommend installing the Version previous to the latest update.
Here's a guide showing how to do it...
Creative Cloud Help | Install, update, or uninstall apps