1 Reply Latest reply on Oct 13, 2014 8:46 AM by Rajashree Bhattacharya

    Error Code 85

    Christoph Nack

      Hi, I wanted to update my Adobe Creative Cloud but I get every time the following error message:
      Creative Cloud desktop could not be updated (error code: 85). Contact Support (translation from german)


      Even after Windows (8.1 64bit) reboot or restart the app with admin rights, the error occurs.


      I urgently need to install Illustrator! (It is NOT possible at the moment the cloud wants this not working update!)


      Why i can't contact the german support by mail or something? The chat & phone is not working after 5pm.


      Thank you for your help & best regards from germany

      Christoph Nack