2 Replies Latest reply on Oct 13, 2014 2:53 PM by Arpit Kapoor

    Smart Sharpen taking forever to load after PS 2014.2 update with only 16 bit images?

    Dylanacphotos

      Hello,

      I am using Photoshop 2014.2.0 20140926.r.236 and I have attached the fill info on the current settings within Photoshop.

      I am using Nvidia Titan as video card and the problem occurs whenever I am trying to perform a custom sharpen Photoshop will not respond for several seconds up to 5-10 minutes.

      The issue does not occur if I am using the 8bit however it does under 16bits.

      I have attempted the following and managed to resolve the hang however it still needs several minutes to process the sharpen.

      • - Fully checked my windows 8.1 pro;
      • - Fully cleaned the PC for any temp files, invalid drivers;
      • - Performed a full system check and repair on windows;
      • - Checked for any drivers updates for video card, motherboard and BIOS, none available;
      • - Uninstalled Photoshop and reinstalled it
      • - Tried all of the different advanced graphics settings including having it off and only using cpu.
      • - Put useable memory low in Photoshop preferences and back to default.
      • - Uninstalled my virus protection and tested it

      Please if you can help me resolve this issue that would be great.