[topic moved to iOS subforum]
The file size or the number of pages (1200) may not be the only reason why Reader crashes. For example, it is possible that the particular PDF document has invalid entries and Reader does not handle those invalid entries properly (due to a defect).
To delete a PDF document that is stored locally on your iPad/iPhone
- Go to the Reader home screen.
- Tap Documents.
- Swipe from right to left on the PDF document that you want to delete.
- Tap the trash can icon.
- Tap Delete in the Delete Item dialog.
Hope this helps.
Please read the original post. The Adobe Reader app crashes BEFORE it loads the document screen. I know the process for deleting a document if the app loads, but if it doesn't load at all, then your process is useless. Sorry.
Then, your problem may have nothing to do with a very large document.
Please see the following forum post (and ignore the description about pptx files because the problem occurs with any files).
To properly diagnose the cause of your problem, please send us the crash logs from your iPad to email@example.com.
You can delete any files that are stored locally on your iPad/iPhone using iTunes on your desktop/laptop computer.
In the File Sharing section of the iTunes app, you can select a file and press the Delete key. Please see the screenshots in the above document.
Please let us know if you have additional questions.
The crash log says that Adobe Reader failed to scene-create in time. That tells me that the number of documents in the document screen is too many to process in the time allotted by iOS. That also seems to be a known problem.
Yes, that is the problem that we are currently investigating.
Would you tell us if any of the following applies to your case?
- Adobe Reader started crashing (actually, being terminated by the iOS for taking too long to launch) since the iOS 8 update.
- Using an iPad with Wi-Fi + Cellular.
- Unable to download/update apps directly from the App Store.
- Uninstalling & reinstalling Adobe Reader for iOS does not fix the problem.
Thank you for your help.
I found the solution to my problem, at least. One of the app updates that failed to download was the Wall Street Journal app. Among the changes, it mentioned a fix to a bug that "would prevent App Store downloads." I deleted the WSJ app, reset my iPad (home + power), and then reinstalled the WSJ app. All of the downloads since have happened in short order. The new version of WSJ is 6.0.3 and came out today. The bad version was 6.0.2, issued 10/1/14.