Can anyone help with this message - I'm trialling LR5 to see if I want to swap from Aperture. Support aren't interested in helping because I don't have a paid version of LR5. Catch22 situation here. Important that I know I can transfer files without too much pain before I buy.
How are you importing?
plugin? import dialog box??
Importing using the free plug-in provided by Adobe in their website - yes it's a plug-in.
OK - thanks, but which plugin exactly are you talking about? (what is it's name in plugin manager? or can you provide the link to download?)
Anyway, whatever plugin you're using has a bug - consider reporting it to Adobe here (if it hasn't already been reported):
For now, I think you'll need to find another way to import those problem files (or do without them until the bug is fixed) - either import dialog box, or another plugin..