Incredible! All i wish to do is cancel my plan (1 year with captivate) and purchase adobe edge. I clicked the button that says "cancel any time" to be told the customer support chat is only 1 hr a day. I tried again and the whole process sent me in a loop back to the same screen. Ended up here! Adobe!!!!! Come on. Your products are fantastic! Make your service the same.
Cancel your membership or subscription | Creative Cloud
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )