3 Replies Latest reply on Oct 27, 2014 10:44 AM by quicksilver68

    MP4 videos will play on mac and adroid tablets but a blank/black screen appears when trying to play on iphone/ipad?


      I have recently created a digital ad using adobe edge. It has a few basic transitions such as zoom, fade ins etc. I have also added an mp4 video to the ad which opens and plays when clicked, however this does not work on an ipad or iphone... I have tested it on mac at it works perfectly in chrome and safair, I have also tested it on an android device and it works perfectly too. Does anyone have any suggestions as to why the iphone/ipad is unable to play this mp4 video and why a blank/black screen is all that appears and none of my play functions work. Cheers