1 Reply Latest reply: Oct 15, 2014 3:02 PM by SeanWilson RSS

    Problem Installing Flash Player Update

    butchrcno Community Member

      I am trying to update to the latest version of Flash Player. I have version 15.0.0.152, IE 11, Win 7. I double click on the installation file, it says "Retrieving Install", but after about 1 minute I get the following message: "Error has been encountered. Please close this window and try again." I do this, but the same error message keeps showing. Any suggestions on what I can do to update to the latest version?