0 Replies Latest reply: Oct 15, 2014 3:12 AM by vinros RSS

    link for create new user admin password not working

    vinros Community Member

      I create a new admin user on a client site in Catayst, they receive a link but the link does not go where it suppose to go and just ask user and password without allow to create one, I hope someone can shed some light, quite desperate for an answer...  I tested even with a different email of mine.. no go.. and it is not exceeding number of user allowed

       

      that is what the new user gets in the email

       

      To complete your account setup and access the administration interface, please visit the following URL and create a password for this account:

              http://www.xxyxyxyxyxyxy.com/Admin/Index.aspx?A=CreatePassword&Token=461be0a4-d8f0-42ba-b1 93-87746cbd5d19&Email=vvvvvvvv@gmail.comassword&Token=461be0a4-d8f0-42ba-b193-87746cbd5d19&Email=vvvvvvvv@gmail.com

      If you have any specific questions about the site or accessing the administration interface, please consult with the designer that originally created your website.

      We are pleased to have you on board.


      But the link does not work. it goes just to a log in  interface asking for username and password like  the user was not created!