2 Replies Latest reply: Oct 16, 2014 1:18 AM by paolo bill Branched from an earlier discussion.

Custom library not loading on Android 4.1.2

paolo bill Oct 15, 2014 11:13 AM

it happen to me as well on android 4.1.2

downloaded zip file from DPS Configurator Android combined library and store.

uploaded the zip on the native app builder.

installed on device.

Nothing happens I have a black screen. I use direct entitlement, and after I login, I can see the default library, but not my custom one with the banner.

Thanks

1. Re: Custom library not loading on Android 4.1.2

Neil Enns - Adobe Oct 15, 2014 11:14 AM (in response to paolo bill)

(Branched out to new discussion, but sadly it didn't take all the replies with it. Silly forum software).

As we discussed in the other thread, check that the custom store files are zipped into the top level of the zip file and that your start page is called index.html. Make sure you haven't zipped the folder containing your files. The zip itself has to have all the files loose in the top level, not in a folder inside.

Neil
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2. Re: Custom library not loading on Android 4.1.2

paolo bill Oct 16, 2014 1:18 AM (in response to Neil Enns - Adobe)

Yes, I confirm that by zipping the files instead of the folder works.

Thanks
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