6 Replies Latest reply on Oct 16, 2014 4:48 AM by Jeyell_online

    Content Aware 'Program Error' on panos

    Jeyell_online

      Had this several times. Latest mac mavericks OS 10.9.5 & Photoshop CC 14.2.0, 32GB ram.

       

      When stitching panos typically around 800MB and up, after stitching, flattening i'll use CA to backfill patches where the pano was not 100% level. I'ii wand the region, expand it 5px then fill with CA. It does work often, but on larger panos, if throws a basic "Couldn't complete the request because of a program error" Which is unhelpful too!

       

      Does CA have an upper limit on image dimensions or file size? (Removed SN from dump).

       

      Thanks

       

      Adobe Photoshop Version: 2014.2.0 20140926.r.236 2014/09/26:23:59:59  x64

      Operating System: Mac OS 10.9.5

      System architecture: Intel CPU Family:6, Model:60, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

      Physical processor count: 4

      Logical processor count: 8

      Processor speed: 3500 MHz

      Built-in memory: 32768 MB

      Free memory: 19502 MB

      Memory available to Photoshop: 30619 MB

      Memory used by Photoshop: 69 %

      3D Multitone Printing: Disabled.

      Windows 2x UI: Disabled.

      Highbeam: Disabled.

      Image tile size: 1024K

      Image cache levels: 6

      Font Preview: Medium

      TextComposer: Latin

      Display: 1

      Main Display

      Display Bounds: top=0, left=0, bottom=1440, right=2560

      OpenGL Drawing: Enabled.

      OpenGL Allow Old GPUs: Not Detected.

      OpenGL Drawing Mode: Advanced

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      OGLContextCreated=1

      NumGLGPUs=1

      NumCLGPUs=1

      glgpu[0].GLVersion="2.1"

      glgpu[0].GLMemoryMB=4096

      glgpu[0].GLName="NVIDIA GeForce GTX 780M OpenGL Engine"

      glgpu[0].GLVendor="NVIDIA Corporation"

      glgpu[0].GLVendorID=4318

      glgpu[0].GLRectTextureSize=16384

      glgpu[0].GLRenderer="NVIDIA GeForce GTX 780M OpenGL Engine"

      glgpu[0].GLRendererID=16918308

      glgpu[0].HasGLNPOTSupport=1

      glgpu[0].CanCompileProgramGLSL=1

      glgpu[0].GLFrameBufferOK=1

      glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

      glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]

      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

      glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

      glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

      glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

      glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

      clgpu[0].CLPlatformVersion="1.2 (Jul 29 2014 21:24:39)"

      clgpu[0].CLDeviceVersion="1.2 "

      clgpu[0].CLMemoryMB=4096

      clgpu[0].CLName="GeForce GTX 780M"

      clgpu[0].CLVendor="NVIDIA"

      clgpu[0].CLVendorID=16918272

      clgpu[0].CLDriverVersion="8.26.28 310.40.55b01"

      clgpu[0].CUDASupported=0

      clgpu[0].CLBandwidth=3.51667e+10

      clgpu[0].CLCompute=93.701

      License Type: Subscription

      Application folder: /Applications/Adobe Photoshop CC 2014/

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        Macintosh HD, 465.1G, 163.6G free

      Required Plug-ins folder: /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Required/Plug-Ins/

      Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2014/Plug-Ins/

       

       

      Installed components:

       

       

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         adobe_caps.framework   adobe_caps   8.0.0.13   1.248010

         AdobeACE.framework   AdobeACE   2.20.02.33308   79.557478

         AdobeAGM.framework   AdobeAGM   4.30.41.33308   79.557478

         AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.32260   79.551013

         AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.32260   79.551013

         AdobeBIB.framework   AdobeBIB   1.2.03.33308   79.557478

         AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.557478

         AdobeCoolType.framework   AdobeCoolType   5.15.00.33308   79.557478

         AdobeCrashReporter.framework   AdobeCrashReporter   7.0.1  

         AdobeExtendScript.framework   AdobeExtendScript   4.5.5.32401   79.551519

         AdobeJP2K.framework   AdobeJP2K   1.2.2.33078   79.254012

         AdobeLinguistic.framework      20256  

         AdobeMPS.framework   AdobeMPS   5.8.1.33340   79.557676

         AdobeOwl.framework   AdobeOwl   5.2.4  

         AdobePDFL.framework   AdobePDFL   11.0.0.33336   79.512424

         AdobePDFSettings.framework   AdobePDFSettings   1.4  

         AdobePIP.framework   AdobePIP   7.2.1.3399  

         AdobeScCore.framework   AdobeScCore   4.5.5.32401   79.551519

         AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

         AdobeXMP.framework   AdobeXMPCore   79.156797   79.156797

         AdobeXMPFiles.framework   AdobeXMPFiles   79.156797   79.156797

         AdobeXMPScript.framework   AdobeXMPScript   79.156797   79.156797

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         aif_core.framework   AdobeAIF   2014.0.00   2014.0

         aif_ocl.framework   AdobeAIF   2014.0.00   2014.0

         aif_ogl.framework   AdobeAIF   2014.0.00   2014.0

         amtlib.framework   amtlib   8.0.0.122  

         boost_date_time.framework   boost_date_time   8.0.0.0  

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         boost_system.framework   boost_system   8.0.0.0  

         boost_threads.framework   boost_threads   8.0.0.0  

         Cg.framework   NVIDIA Cg     

         CIT.framework   CIT   2.2.6.32411   155804

         CITThreading.framework   CITThreading_boost   2.2.6.32411   155804

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         dvaplayer.framework   dvaplayer   8.0.0.0  

         dvatransport.framework   dvatransport   8.0.0.0  

         dvaui.framework   dvaui   8.0.0.0  

         dvaunittesting.framework   dvaunittesting   8.0.0.0  

         dynamiclink.framework   dynamiclink   8.0.0.0  

         ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"

         ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"

         LogSession.framework   LogSession   7.2.1.3399  

         mediacoreif.framework   mediacoreif   8.0.0.0  

         PlugPlugExternalObject.framework      5.0.0.62  

         PlugPlugOwl.framework   PlugPlugOwl   5.2.0.46  

         UpdaterNotifications.framework   UpdaterNotifications   8.0.0.14   "8.0.0.14"

         WRServices.framework        

       

       

       

       

      Required plug-ins:

       

       

         3D Studio 2014.2.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “U3D.plugin”

         Accented Edges 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Adaptive Wide Angle 15.2, Copyright © 2014 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

         Angled Strokes 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Average 2014.2.0 x001  ©1993-2014 Adobe Systems Incorporated - from the file “Average.plugin”

         Bas Relief 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         BMP 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Camera Raw 8.6 (254), Copyright © 2014 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

         Camera Raw Filter 8.6 (254), Copyright © 2014 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

         Chalk & Charcoal 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Charcoal 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Chrome 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Cineon 2014.2.0 x001  ©2002-2014 Adobe Systems Incorporated - from the file “Cineon.plugin”

         Clouds 2014.2.0 x001  ©1993-2014 Adobe Systems Incorporated - from the file “Clouds.plugin”

         Collada DAE 2014.2.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “U3D.plugin”

         Color Halftone 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Colored Pencil 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         CompuServe GIF 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Conté Crayon 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Craquelure 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Crop and Straighten Photos 2014.2.0 x001  ©2003-2014 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

         Crop and Straighten Photos Filter 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Crosshatch 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Crystallize 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Cutout 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Dark Strokes 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         De-Interlace 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Dicom 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “dicom.plugin”

         Difference Clouds 2014.2.0 x001  ©1993-2014 Adobe Systems Incorporated - from the file “Clouds.plugin”

         Diffuse Glow 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Displace 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Dry Brush 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

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         Entropy 2014.2.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “statistics.plugin”

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         FastCore Routines 2014.2.0 x001  ©1990-2014 Adobe Systems Incorporated - from the file “FastCore.plugin”

         Fibers 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Film Grain 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Filter Gallery 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Flash 3D 2014.2.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “U3D.plugin”

         Fresco 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Glass 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Glowing Edges 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Google Earth 4 KMZ 2014.2.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “U3D.plugin”

         Grain 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Graphic Pen 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         Halftone Pattern 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

         HDRMergeUI 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

         HSB/HSL 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         IFF Format 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

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         Matlab Operation 2014.2.0 x001  ©1993-2014 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

         Maximum 2014.2.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “statistics.plugin”

         Mean 2014.2.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “statistics.plugin”

         Measurement Core 2014.2.0 x001  ©1993-2014 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

         Median 2014.2.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “statistics.plugin”

         Mezzotint 15.2, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

         Minimum 2014.2.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “statistics.plugin”

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         Mosaic Tiles 15.2, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

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        • 1. Re: Content Aware 'Program Error' on panos
          Level 5

          I fully agree that program errors can sometimes be useless because they are so vague. "…because of a program error" can be just about anything, from installation or permissions issue to some hardware problems.

           

          You're fine on RAM and VRAM, obviously, but where you're woefully short is in available hard drive space for Photoshop's scratch for your purposes.

           

          Ideally the primary scratch disk should be a dedicated, physically separate hard drive.  With todays dirt cheap prices, I would not hesitate to recommend one in the TB range.

           

           

          The rule of thumb I follow to figure out scratch space says to figure on 50 to 100 times the size of your largest file ever multiplied by the number of files you have openI have seen the scratch file exceed 800 GB once, an admittedly rare occurrence, but it often substantially exceeds 200 GB when stitching large panoramas and the like.

           

          As an example—and stressing that I'm aware that others have even more scratch space than I do—I keep two dedicated, physically separate hard drives as my primary and secondary Photoshop scratch disks and a lot of GB free on my boot drive for the OS.  I also have 16 GB of RAM installed.

           

          Additionally, if you only have a single HD, i.e. your boot drive, you'd need it to be large enough to accommodate both the swap files of the OS as well as Photoshop's scratch.

          • 2. Re: Content Aware 'Program Error' on panos
            Jeyell_online Level 1

            Cheers s2, Well spotted, that was another dropped pref item when I moved from CC to 2014cc. I'll re-run to see if that fixes it, likely will!

             

            Duh!

            • 3. Re: Content Aware 'Program Error' on panos
              Jeyell_online Level 1

              No dice after adding a 3TB scratch. Original pano is x17 5dMk2 dng. Tried soft-cropping to CA half-width smaller area and got the same error. Its not a scratch or RAM issue, more a coding snag. It would CA if I hard cropped (destructive) cropped into half. Presumably I could do CA fill in two halfs then re-stitch the halves. But that seems a drag!

              • 4. Re: Content Aware 'Program Error' on panos
                Level 5

                Not sure what you mean by "CA".  ???

                 

                When you added the external scratch disk, did you UNCHECK the box before your boot drive in Photoshop > Preferences > Perfomance?

                 

                It is imperative for Photoshop not to use or even attempt to use your boot drive as a scratch drive at all, since you are so short on available HD space on that drive.

                • 5. Re: Content Aware 'Program Error' on panos
                  Level 5

                  If it were a coding issue, then everyone would be seeing it and these forums would be full of posts regarding the issue.

                  • 6. Re: Content Aware 'Program Error' on panos
                    Jeyell_online Level 1

                    CA - Content Aware. Boot drive not being touched. 3TB scratch over Thunderbolt, pots of ram.