3 Replies Latest reply on Jul 21, 2015 4:07 PM by Mikeg67438270

    Flash Installer opens Internet Explorer instead of default browser

    Skalavagr Level 1

      Every time I have installed Flash or installed an update, the installer concludes by opening my Internet browser to display its "Thank you and enjoy Adobe Flash Player. Here is another product that might interest you..." advert. The trouble is that it always opens it in Internet Explorer rather than my default browser. I never, ever use Internet Explorer since I consider it a major security risk and indeed the only time I ever see it is when I update Flash....

       

      I've always wondered why the Flash Installer does this - every other program that opens a browser manages to open the default one, so how come Adobe's coders can't seem to manage it?

        • 1. Re: Flash Installer opens Internet Explorer instead of default browser
          jeromiec83223024 Adobe Employee

          It typically opens the default browser regardless of which browser you're actually using.  I'm wondering if there's a funky registry key or something that confuses things for your system.

           

          Either way, we usually launch the default system browse, which is not necessarily the browser you started the installation with.  This is a long-standing bad experience, and something that I complain to the team that makes the installer about on a regular basis.  Everyone involved recognizes that the behavior is less than ideal, but it's a fundamental design problem and it's not something that can be addressed with a simple fix.  It *is* very much on the radar as something that we want changed, and I'm pretty sure that it will get resolved in the installer over the long-term.

           

          In the meantime, if you would like to avoid the Flash Player upgrade process entirely, Google Chrome includes Flash Player as a built-in component.  There's nothing separate to download from Adobe, and all the updates are made available directly through Chrome's update mechanism.

          • 2. Re: Flash Installer opens Internet Explorer instead of default browser
            Skalavagr Level 1

            I'm curious - how does the Flash installer determine what is the default system browser under Windows 7?

             

            The two registry keys I'm aware of which can be used are:

             

            HKEY_CURRENT_USER\Software\Classes\http\shell\open\command

            and

            HKEY_CURRENT_USER, Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\UserChoice

             

            ...and on my system both these keys are set to the correct browser (not IE).

            • 3. Re: Flash Installer opens Internet Explorer instead of default browser
              Mikeg67438270

              I too just updated Flash on a Windows 7 machine and it pulled the same stunt - launched Internet Explorer instead of the default browser.

               

              Can't say I was impressed by the suggestion above, to switch to Chrome.......!