My old computer fried. Obviously, didn't deactivate Lightroom. Installed Lightroom on new computer but can't activate... getting invalid serial number error. Trying to get thru to Adobe is a joke. Help.
There is no activation/deactivation process with Lightroom. If you are certain you have the right serial number then you will have to contact Adobe customer support.
Most likely, you downloaded the Creative Cloud version of Lightroom which will not accept your serial number. You need to uninstall it, reboot, then download the standalone version of Lightroom and install that.
Thanks so much! It worked! You’re a lifesaver!