0 Replies Latest reply: Oct 15, 2014 8:34 PM by arbroono RSS

    Captivate 5.5 - Slide video restarts automatically while buffering

    arbroono Community Member

      Hey All,

       

      I am new to captivate 5.5 and started  creating e-Learning recently.

       

      I have created 4 slide e-Learning - 3 slides with audio and 1 slide with a video of 7 MB size.

      I imported video as slide video with the option of Progressive download.

      I published the e-Learning as Scorm and uploaded in LMS (Lumesse)

       

      Normally, The e-Learning works well normally.However, there are times, video is not buffering.While buffering, the video automatically restarts from beginning. Frequent restarting of video resulting in video goes out of sync with the slide, i.e. video is still playing, but the slide progressing to next slide.

       

      I have also tried to insert as event video, set timing as 'Duration of video' and  sync with project. This enables me to use the project player to control the video. However, the after the video is completed, i am not able to move to next slide using the forward button.

       

      This is a serious problem for us.

      Any solutions or suggestions to rectify it?

       

      Thanks & Regards,

      Bruno Arunjunai