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1. Re: Plantage du programme
RameezKhan Oct 16, 2014 6:13 AM (in response to Jobarracuda)Hi Jobarracuda,
Thank you for posting on Adobe forums.
Does it happen with all the existing projects or just this one? Try to create a new project and see if it happens again. If it does, please help me with the exact error details. You can get them here:
Type 'event viewer' in Start search and open it.
Expand 'Windows logs' on the left side.
Open Application and check the error log for Premiere and attach a screen shot here.
Thanks!
Rameez
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2. Re: Plantage du programme
Jobarracuda Oct 16, 2014 6:46 AM (in response to RameezKhan)Hi RameezKhan
It's with all projects
There is the detail
Thank you for the help
Jo
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3. Re: Plantage du programme
RameezKhan Oct 16, 2014 6:51 AM (in response to Jobarracuda)Hi Jo,
I don't see any log in your post. Can you please paste the log?
Thanks!
Rameez
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4. Re: Plantage du programme
Jobarracuda Oct 16, 2014 9:55 AM (in response to RameezKhan)Hi,
It was pasted
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5. Re: Plantage du programme
RameezKhan Oct 16, 2014 10:10 AM (in response to Jobarracuda)I don't see it anywhere. Do you see it in your post?
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6. Re: Plantage du programme
Jobarracuda Oct 16, 2014 10:31 AM (in response to RameezKhan)Yes sur I see IT and I put a png file and I pasted the log
Le 16 oct. 2014 à 19:10, "RameezKhan" <forums_noreply@adobe.com> a écrit :
Plantage du programme
created by RameezKhan in Premiere Pro - View the full discussion
I don't see it anywhere. Do you see it in your post?
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8. Re: Plantage du programme
Jobarracuda Oct 17, 2014 12:30 AM (in response to RameezKhan)Hi,
You need that :
Nom de l’application défaillante Adobe Premiere Pro.exe, version : 8.1.0.81, horodatage : 0x5426694c
Nom du module défaillant : mc_enc_aac.dll, version : 9.9.12.2694, horodatage : 0x53f729cd
Code d’exception : 0xc0000005
Décalage d’erreur : 0x00000000000416a0
ID du processus défaillant : 0x418c
Heure de début de l’application défaillante : 0x01cfe946c4589a36
Chemin d’accès de l’application défaillante : C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Chemin d’accès du module défaillant: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\mc_enc_aac.dll
ID de rapport : 1bde19c2-553a-11e4-b00a-0c8bfd299e4b
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10. Re: Plantage du programme
RameezKhan Oct 17, 2014 7:11 AM (in response to Jobarracuda)Hi,
Can you please create a new project and import a different file type?
Thanks!
Rameez
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11. Re: Plantage du programme
Jobarracuda Oct 25, 2014 6:14 AM (in response to RameezKhan)Hi,
I created a new project, but exactly the same problem ;
the program crashes
Nom de l’application défaillante Adobe Premiere Pro.exe, version : 8.1.0.81, horodatage : 0x5426694c
Nom du module défaillant : unknown, version : 0.0.0.0, horodatage : 0x00000000
Code d’exception : 0xc0000005
Décalage d’erreur : 0x0000000000001019
ID du processus défaillant : 0xc82c
Heure de début de l’application défaillante : 0x01cff05423da283a
Chemin d’accès de l’application défaillante : C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Chemin d’accès du module défaillant: unknown
ID de rapport : a818acaa-5c47-11e4-b00a-0c8bfd299e4b
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12. Re: Plantage du programme
Jobarracuda Oct 28, 2014 4:59 AM (in response to RameezKhan)I put the result on the web : https://forums.adobe.com/message/6839969
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13. Re: Plantage du programme
RameezKhan Oct 28, 2014 8:09 AM (in response to Jobarracuda)Hi,
Thank you for replying back.
Please go to device manager and switch your graphics driver to Standard VGA and then see if it launches.
Thanks,
Rameez
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14. Re: Plantage du programme
Jobarracuda Nov 2, 2014 3:59 AM (in response to RameezKhan)It has functioned during few seconds and crash again
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15. Re: Plantage du programme
Jobarracuda Dec 1, 2014 11:03 PM (in response to RameezKhan)Hi
Since my last message I didn't have news ???? Are you always here ?





