1 Reply Latest reply on Oct 16, 2014 10:31 AM by Warunicorn

    Problem entering PS serial number

    Supercarrot

      I am trying to buy the latest version of PS. When I enter the serial number of my current (old) version of PS, the message I get is that the serial number is "invalid." I checked with customer support and they say I have the right serial # and that it is valid. Any idea what the problem is?