Some of this may be for Premiere Pro, but MAY also help with Premiere Elements
Also http://www.microsoft.com/en-us/download/details.aspx?id=14632 for a Microsoft download
Also search http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US for Microsoft help articles
Are you getting any related errors in Event Viewer/Windows Logs/Application?
I came across the following thread on Premiere Elements 13 installation and Microsoft Visual C++ 2012
Suggestions given, but do not see confirmation of resolution of issue.
When I was installing my Premiere Elements 13 tryout downloaded from Adobe, I noted
The install starts showing 4.3 GB size and goes through
- Microsoft Visual C++ 2012 Redistributable Package (x64)
- Elements 13 Organizer
- Microsoft Visual C++ 2010 Redistributable Package (x86)
- Camera Raw 64 bit
- Adobe Premiere Elements 13
Installation ends with a Sign In
Since Premiere Elements 13 was released the PRE_help group has been appearing in thread to respond to Premiere Elements 13
issues. In the morning, we might expect to see its presence in your thread. Let us see.
I will look for further history on this. Let us target Premiere Elements answers for your Premiere Elements question.
I think it got itself resolved once the Microsoft Visual C++ 2012 redistributable package (x64) finally installed. It took a long time to install.
Many thanks for reporting the outcome. Great news that the problem resolved. Great job staying with the installation to gain success.
Your follow up will be appreciated by all looking for answers if and when they run into the same Premiere Elements 13 installation issue.
Add On...Please do not hesitate to ask questions or ask for clarification on your Premiere Elements workflows.