I created a file in Indesign which represents many days of work.
It crashed indesign when I was pdf'ing the document and now it crashes indesign every time I try to open it.
It is my only version.
I have tried many ways to open it but nothing has worked - can you help?
I've just realised that now - Indesign crashes when I try and open any document!
Thanks very much
NB Someone suggested I send it to Adobe and they may be able to fix it, but I can't find a contact email to send it to.
You need to empty the InDesign Recovery folder (which is hidden in your user profile/library). You can find the path to InDesign SavedData in this link: Replace Your Preferences and the recovery folder should be in the same folder with the InDesign SavedData file.
Once the recovery folder is empty you should be able to launch ID, then try opening the file. If it wasn't damaged while writing it back to disk it will be fine, in the last previously saved state.