How do I correct the error; "PluginCoder error: no pligin DLLs" when attempting to burn a DVD with Premiere Elements 13

Hi,

You can disable the hardware acceleration and try to burn to DVD again. To remove the preference, go to Edit -> Preferences -> General -> Use Hardware acceleration.. uncheck this checkbox. You can turn this setting ON after you find an updated graphics driver.

Regards,

Premiere Elements Team

Hi,
The change does not ideally need an app restart, but if the error is still seen we suggest you save the project and restart it after disabling the hardware acceleration through the preferences.

Regards,

Premiere Elements Team

Disabling hardware acceleration did not fix the problem!!  I am experiencing the same problem.  Just upgraded to Premiere Elements 13 (from 12), while burning DVD's it gives me this error code: plugincoder error: no plugin DLLs.

So frustrating!

I have an i7 processor with Nvidia Geforce graphics chip running Windows 8.1.  I shouldn't be having any problems!!

rkclark36

While you are waiting for PRE_help to return to this thread for follow up, consider doing some classical troubleshooting just in case - if you

have not done this already....

Premiere Elements 13 on Windows 8.1 64 bit

Local Disk C

Users

Owner

AppData

Roaming

Adobe

Premiere Elements

13.0

and, in the 13.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 13.0 Folder in which the Adobe Premiere Prefs file exists. Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.

By the way, is your error with burn to disc DVD or AVCHD?

Thanks.

ATR

Mark

As you await a reply from PRE_help, please give my "just in case" suggestion a try (please see reply to rkclark36 in post 7).

ATR

Hi,

The Hardware acceleration feature is only valid for machines that have Intel HD Graphics 2xxx and above as one of your graphics adapters. If that is not the case, this setting will not kick in and hence will not have any difference between the "checked" and "un-checked" states functionally. Are you able to burn the same project to DVD ISO? If you are able to do so, you can use any free external tool to burn the created ISO to DVD disc.

Internally, we have not seen this error for any other case other than the Intel accelerated ones.But in this forum thread some years ago, the solution was to reduce the resolution of the images used in your project. There is this thread in another forum that says that increasing the frame rate solved the problem. This can be done by choosing a different preset for burn. Please let us know if any of this solves your problem.

Regards,

Premiere Elements Team

PRE_help

For Premiere Elements user, I would make note that the presets for burn to disc cannot be customized by the user within the program.

a. The second thread that you pointed rkclarke36 to does talk about resolving this issue by changing the burn to disc frame rate from

24 fps to 30 fps. But, that was for Premiere Pro, not Premiere Elements. In Premiere Pro, can the user really customize an Adobe burn to disc

preset?

For Premiere Elements

If the burn to is to DVD disc for DVD-VIDEO, the user is

confined to two frames rate, 25 interlaced frames per second or 29.97 interlaced frames per second. But, he/she cannot change the frame rate

within the preset.

If the burn to is to DVD disc for AVCHD DVD, the user again meets different presets, but cannot change the frame rate within the preset. For Premiere Elements 13 burn to AVCHD disc, the presets are

Premiere Elements 13

H.264 1440 x 1080i NTSC Dolby

H.264 1440 x 1080i PAL Dolby

H.264 1440 x 1080p NTSC Dolby

H.264 1920 x 1080i NTSC Dolby

H.264 1920 x 1080i PAL Dolby

H.264 1920 x 1080p NTSC Dolby

 

Except for the two 1080p presets with frame rate of 23.976 progressive frames per second, the other presets all have a frame rate of 29.97 interlaced frames per second NTSC or 25 interlaced frames per second.

b. Mark has not yet offered the details of the Timeline content (video and/or stills) being taken to burn to DVD-VIDEO or AVCHD DVD. So, frame size as per your first mentioned link might be an avenue to pursue. I would include that with all my testing of Premiere Elements 4 to 13, I have not gotten this particular dll error

with any oversized stills.

ATR

Thanks for pointing that out ATR. What I should have mentioned was to change the preset from an NTSC one to PAL,so that the frame rate changes accordingly from 29.97 -> 25 (or if it was PAL originally, change to NTSC preset and then attempt a Burn).

We have also not seen the plugin coder error internally in any other scenario other than a faulty driver for the Intel display adapter, when the hardware acceleration was checked. So the solution was

1. To disable the Intel Display adapter,

2. Update the Intel display driver or

3. Switch off the graphics acceleration setting from the preferences.

All these suggestions are valid only if one of the display adapters in the machine in question was an Intel HD Graphics 2xxx and above only. If there are multiple display adapters, even if one of them is the supported Intel adapter, the acceleration can kick-in, if checked in preferences.

Regards,

Premiere Elements Team

Problem Solved!!

Original problem: received errors and disc burn would freeze.

Originally received this error while burning: plugincoder error: no plugin DLLs

Then I removed a video file from the disc menu and started getting this error while burning: data rate of this file is too high for DVD

My laptop has multiple display adapters.  Intel HD Graphics 4600 & NVIDIA GeForce GT 745M.

In the NVIDIA Control Panel there is an option to change your preferred graphics processor based on a program.  I changed the setting ("select a program to customize") for Adobe Premiere Elements (had to Add the program to the list using the add button) and selected the preferred graphics processor for the program to be the NVIDIA processor.  I also changed the global setting to use NVIDIA processor.

I restarted the computer and tried the burn again!  Success!!

Thank you all for your input!

Ryan

Ryan

Glad for your success resolving your Plugin Coder Error: no plugin.dll and your customizing of your NVIDIA card's control panel.

However, I think that the following information posted earlier might have put the pieces together and have perhaps led to a success in another

ways?

You wrote

My laptop has multiple display adapters.  Intel HD Graphics 4600 & NVIDIA GeForce GT 745M.

Premiere Elements is known to have problems with computers that use more than 1 video card/graphics card.

Then....you wrote

started getting this error while burning: data rate of this file is too high for DVD

I have not seen this message in a long time. What were the burn dialog's Quality area's readings for Space Required

and Bitrate. And, did you have a check mark next to "Fit Content To Avoid Space". The history on that message has

classically been

a. remove the check mark next to Fit Content to Available Space and adjust the Bitrate from max 8.00 Mbps downward

until you no longer get the data rate message. Lower the Bitrate, lower the file size, lower the quality. You can get away

with a little lowering of the Bitrate before any noticeable change in end product quality.

But none of the above was put into the problem equation at the onset. Curious that all this invoked the Plugin Coder Error:

no plugin.dll message in the mix.

Just some thoughts to consider. Right now you have success and are moving forward in your projects. Very good news.

ATR

mdsbigpapa

Thanks for the update.

Your disc appears to be DVD 4.7 GB/120 minutes. From your Space Required/Bitrate data shown in post 15, your Timeline content should be too much on that disc to give you a good quality end product.

Do you have a DVD 8.5 GB/240 minutes disc to use for this burn to? Curious to see the effects of that on your issues.

Just in case I had not mentioned it earlier...the 4.7 GB disc is in reality 4.38 GB and the 8.5 GB disc is in reality 7.95 GB.

Looking forward to your results. Thanks for considering the troubleshooting suggestions.

ATR

mdsbigpapa

Most regular DVD players should support playback of DVD-VIDEO on a DVD double layer side sided disc.

But, DVD players can differ in specifications and compatibility as to disc type and supported format on a disc type.

And, some disc brands have higher reliability than others.

Not sure if it is practical for you to explore but....you could export your Timeline content to a file saved to the computer hard drive.

And, from there project the file's playback from a computer player to a screen, using a projector.

Best wishes with this project which will be cherished by the widower and family

ATR