0 Replies Latest reply on Oct 19, 2014 1:42 AM by IvanTheEditor

    Can't install plural eyes connector for PP CC14

    IvanTheEditor Level 1

      I just downloaded the newest version of pluraleyes and tried installing the connector through the Adobe Extension Manager. It gives me the following error:

       

      "Failed to install the extension 'com.redgiant.pluraleyes35'. Please make sure the manifest.xml of this extension is valid and the Extension Manager recognizes at least one product which the extension supports."

       

      Can anybody please help me out with this? I would really love to be able to figure this out soon because I'm using the 30day trial for pluraleyes and I don't want to waste it. Much appreciated!!