1 Reply Latest reply on Oct 19, 2014 12:40 PM by Tim Kurkoski

    After Effects CC disabled menus after install

    JKlug

      After installing After Effects CC on MacBook Air (2012), AE starts but nearly all menu items are disabled.  Specs of machine seem to be OK (OpenGL 2.1, 8GB RAM).  Render Engine comes up immediately and items like New Composition are disabled.  Looked at log and "<EAMountPoints> <0> Error: mount point list is empty" appears in the middle.  CPU not on whitelist also mentioned.  Does anyone have an idea?  I searched around but didn't see anyone who had this resolved.