Hi there, I use a MacBook pro. I have had an one year Creative Cloud acount since february, and now I'm getting the message: WE ARE HAVING TROUBLE VERIFYING YOUR MEMBERSHHIP. I have a photoshop, lightroom and indesign membership. Help!! I need to work! What should I do? Thank you.
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
Thank you for your answer. But I've discovered that my credit card expired and the Bank sent me a new one. Now I can't put the new credit card information on my creative cloud account. Do I have to buy the apps again? And start over? Thank you.