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You need at least ACR 8.3 for that camera model.
What version of ACR do you have now? Help / About Plug-ins / Camera Raw will tell you.
If Help / Updates doesn’t install anything, then you may be able to use the manual installers, here:
Hi, Many thanks for your reply. I only have ACR 18.104.22.168 so that must be the prob. I installed an update from Adobe but it still wouldn't open ORF files. Error message was U44M1I200. I will try the manual installer you mention.
Thanks a lot.
Hi I tried the Manual update to Camera Raw 8.6 and it worked just fine. Thanks for your guidance.
The ACR VERSION INSTALLED IS 22.214.171.1248. Can this be updated?