2 Replies Latest reply on Oct 20, 2014 2:36 PM by premiere elements won't s

    adobe premiere elements wont start

    premiere elements won't s

      recently when i try starting adobe premiere elements it wont start I tried doing a system restore to before the problem started but it didn't help

        • 1. Re: adobe premiere elements wont start
          A.T. Romano Level 7

          premiere

           

          Details, please.

           

          What version of Premiere Elements, on what computer operating system is it running?

           

          Does the problem exist with or without the antivirus and firewall(s) disabled?

           

          Is this "it worked before but not now" or "it never worked before" issue?

           

          What is the description of your computer and its resources.

           

          And, then the usual drill questions

          a. Latest version of QuickTime installed

          b. Running program from User Account with Administrative Privileges and with Run As Administrator applied to desktop icon

          c. Lastest driver version for computer's video card/graphics card - more than one video card/graphics card

           

          Let us start here and then we can plan an appropriate troubleshooting strategy.

           

          Thanks.

           

          ATR

          • 2. Re: adobe premiere elements wont start
            premiere elements won't s Level 1

            using adobe premiere elements 12 on pc

             

             

             

            it has worked before but recently stopped working I tried doing a system restore to before the problem started it didn’t help