5 Replies Latest reply on Oct 22, 2014 5:20 PM by A.T. Romano

    Internal software error

    dressler

      I get the following error when burning my project using Adobe Premiere Elements 9:

       

      internal software error:.\Vobulator\BlockPlanner\BlockPlanner.cpp, line 215

       

      How do I fix this?

        • 1. Re: Internal software error
          A.T. Romano Level 7

          dressler

           

          Did you ask this question earlier?

           

          If not, second one today. The answer (with 99.999% certainty) is that you have a stop marker at the end of the last

          item on your Timeline. Remove that stop marker. It is not needed and only causes problems which present with the error message

          that you have received.

           

          Please review, consider, and then let us know if history has repeated itself with the Vobulator error that you are reporting.

           

          Thank you.

           

          ATR

          • 2. Re: Internal software error
            Rud48

            Thank you for the hint.

            I tried it out and was able to burn the DVD.

            problem solved
            Rud48

            • 3. Re: Internal software error
              A.T. Romano Level 7

              rud48

               

              Great news. Glad the suggestion worked for you.

               

              Best wishes moving forward with your Premiere Elements projects.

               

              Thanks for the follow up which is appreciated by all who find your thread looking for answer

              to the problem that you faced.

               

              ATR

              • 4. Re: Internal software error
                chris_0183 Level 1

                i need to talk to someone about this softwear

                • 5. Re: Internal software error
                  A.T. Romano Level 7

                  chris_0183

                   

                  Please start your own new thread on your particular issue if you want troubleshooting assistance. This is not Adobe. Rather user to user.

                   

                  Contact with Adobe is typically through Adobe Chat via an online link.

                   

                  More details in this thread, please for us to help you. Then you can decide if you want to continue the specifics of your particular issue in

                  your own new thread where we can focus on your situation.

                   

                  Thanks.

                   

                  ATR