1 Reply Latest reply on Oct 21, 2014 12:23 AM by station_two

    my photoshop on adobe creative master suite collection keeps giving me a error on the graphics hardware that is not officially supported ? is that why i am having probelms submitted my photoshop to class.

    amy.rowe1979

      it keeps giving me a error that the graphics hardware that is not officially supported ? could this because of why i can't send my school work in?

        • 1. Re: my photoshop on adobe creative master suite collection keeps giving me a error on the graphics hardware that is not officially supported ? is that why i am having probelms submitted my photoshop to class.
          Level 5

          BOILERPLATE TEXT:

          Note that because this is boilerplate text, not all points may apply to any given, specific poster.

          If you give complete and detailed information about your setup and the issue at hand,

          such as your platform (Mac or Win),

          exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,

          your settings in Photoshop > Preference > Performance

          the type of file you were working on,

          machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,

          what troubleshooting steps you have taken so far,

          what error message(s) you receive,

          if having issues opening raw files also the exact camera make and model that generated them,

          if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.

          etc.,

          someone may be able to help you (not necessarily this poster).

          a screen shot of your settings or of the image could be very helpful too.

          Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:

          http://forums.adobe.com/thread/419981?tstart=0

          Thanks!