0 Replies Latest reply on Oct 21, 2014 6:29 AM by HenryPB3

    Autodesk 3D-STUDIO MAX 2013 help files will not display Flash content

    HenryPB3
      YOUR SYSTEM INFORMATION
      Your Flash Version

      15.0.0.189

      Your browser name

      Google Chrome

      Your Operating System (OS)

      Windows (Windows 7)

      Flash seems to work for everything except for Autodesk 3D-STUDIO MAX 2013 help files. When I open a topic that includes flash content I get an error message saying I need to install the player. But it is already installed and up-to-date. If I try to re-install from the link provided in the error message, I download the QT installer, run it and then I get an error message saying a newer version is already installed and it closes the installer window.

       

      My system includes this hardware;

      ASRock X79 Extreme11 LGA 2011

      Core i7-3960X Processor

      EVGA GeForce GTX690

       

      What can I do?