3 Replies Latest reply: Oct 21, 2014 8:15 AM by Jorma Jennings RSS

    Adobe Connect - From Email and Aliases

    tonykellyimd Community Member

      Hi,

       

      Recently my email reminders being sent from Adobe Connect have been from the email "Adobe Connect" [admin@adobeconnect.com]

       

      adobe-connect-from.jpg

       

      This is despite using the default setting where the event creator email address is normally used, as well as setting up a new alias with the required 'From' email details and selecting this as the name / email address that the email should come from. This is continuously over-ridden by the "Adobe Connect" email address in the From field.

       

      When the user clicks reply to any of these emails, the correct user email address is used in the reply so this only seems to be an issue with regards the From email address.

       

      Any ideas?

       

      Thanks.