4 Replies Latest reply: Oct 22, 2014 4:19 AM by K.Woods RSS

    Add-ons in Extension Manager cc incorrectly shown in Photoshop cc 2014

    Ramigrafx Community Member
    Ramigrafx Oct 21, 2014 8:38 AM

      I started with Photoshop cc and downloaded several Add-ons which I used, particularly Adobe Watermark. When Photoshop cc 2014 was released we realised that the majority of these Add-ons would not work in this new edition of Photoshop. Consequently I have to also run Photoshop cc as well to allow me to use these Add-ons.

      If I open Adobe Extension Manager, and select under Products I see a list of all the Add-ons that work in Photoshop cc, which is correct. However if I select Photoshop cc 2014 I see a long list ( 16 Add-ons) which have enabled ticked by the side of the name. Only 5 of these actualy show  in Photoshop cc 2014, so something is wrong here.

      I assume that Adobe Watermark is an Adobe product, so when are Adobe going to sort this out, and the problem in Adobe Extension Manager?

        • 1. Re: Add-ons in Extension Manager cc incorrectly shown in Photoshop cc 2014
          Hallgrimur Bjornsson Adobe Employee
          Hallgrimur Bjornsson Oct 21, 2014 1:24 PM (in response to Ramigrafx)

          Hi,

           

          Could you share a screenshot of the Window-Extensions menu in Photoshop and Adobe Extension Manager? Extension Manager version information would also be useful.

           

          Thanks.

          • 2. Re: Add-ons in Extension Manager cc incorrectly shown in Photoshop cc 2014
            Ramigrafx Community Member
            Ramigrafx Oct 21, 2014 3:38 PM (in response to Hallgrimur Bjornsson)

            Screenshot 2014-10-21 23.33.00.jpg

             

            Adobe Extension manager  v 7.3.2.39

            • 3. Re: Add-ons in Extension Manager cc incorrectly shown in Photoshop cc 2014
              K.Woods EmployeeAdmins
              K.Woods Oct 22, 2014 4:04 AM (in response to Ramigrafx)

              From the screenshots you have sent, we can see that not of all of those items that are installed under Extension Manager->Photoshop CC 2014 are accessible from the Window->Extensions menu in Photoshop. Some of them are Actions for example such as the ones by Panos, and Canvas Wrap is accessible from the File->Scripts menu.

               

              For Edge FX, it is not compatible with CC2014, but there is a new Edge FX Pro version which supports CC 2014, available here: https://creative.adobe.com/addons/products/3189#.VEeJ--eSlS0.

               

              Adobe Watermark and Watercolor Assistant have compatibility with only CS6 and CC, so it is likely that you have had most of these extensions installed for a very long time before their compatibility criteria was updated a few months back following the launch of CC2014. The best solution to tidy things up may be to uninstall all of your extensions from Extension Manager, then log on to the Addons website and click into 'My-Add-ons', then download the products again which will ensure you are receiving the latest versions and only the CC 2014 compatible ones. From that page you will also see at a glance the 'Where to Find it' information for accessing all of the extensions within Photoshop.

               

              Russell Brown and his team internally who put together the Photoshop extensions are working on CC 2014 compatible updates to the Adobe extensions that you have, so we hope to see an update to them in the near future. If you would like to use them just now before they are updated to support CC2014, you can use them with Photoshop CC (or CS6). It is possible to have multiple versions of Photoshop installed on your computer, and as you are a CC member, all previous versions are accessible to you. You simply use the CC Desktop App to install older versions of Photoshop. To do this, launch the CC Desktop App and click on the 'APPS' tab, then scroll down until you see 'Filters & Versions'. Select this, then choose 'Previous Version'.

               

              Hope this helps but please get back in touch if you have further queries.

              • 4. Re: Add-ons in Extension Manager cc incorrectly shown in Photoshop cc 2014
                K.Woods EmployeeAdmins
                K.Woods Oct 22, 2014 4:19 AM (in response to Ramigrafx)

                P.S. As you have said that you already have Photoshop CC as well as CC 2014 installed, please ignore my instruction to download PS CC from the CC Desktop App. The main issue is just that you will have had the extensions installed for a long time and their compatibility criteria have been since updated, so removing them from Extension Manager and then installing them from the main Addons site should refresh this. Let us know how you get on.