6 Replies Latest reply: Nov 2, 2014 8:05 PM by JerryWinter

Edge Animate CC 2014.1 issues on Mac

J Sean Geary Oct 21, 2014 8:25 AM

I am getting a lot of odd, glitchy issues when working with the latest version of Edge Animate CC 2014.1.

The issues are varied and irregular such as:

nested symbols displaying inside parents and out of position
images in nested symbols displaying when set to 'display:none'
timeline animations bars not displaying when lane is collapsed
animation lanes 'grayed-out' when display is set to 'on'
asset folders not publishing correctly, causing broken links
overall 'glitchy' behavior

Most of the issues I am having are fleeting (except for the asset folder publishing), and will work properly with enough reboots or refreshes. I am wondering if anyone else is having issues since the update and/or if Adobe has noticed these bugs (that's what it seems like they are) and will push and update soon?

-J Sean

1. Re: Edge Animate CC 2014.1 issues on Mac

rossfranks Oct 21, 2014 8:50 PM (in response to J Sean Geary)

yeah unfortunately this latest update was very buggy for previous projects (not new ones apparently) but it'll all be fixed in the next update, whenever that will be
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2. Re: Edge Animate CC 2014.1 issues on Mac

Dharmendra Kumar Oct 21, 2014 9:51 PM (in response to rossfranks)

Hi Sean,

Sorry for the inconvenience. We are in the process of fixing these issues at the earliest. It will be really helpful if you can attach a sample (or samples). We would like to verify if the issues you have mentioned are already fixed and if not then fix it asap.
Thanks a lot for extending the help.

Regards,
Dharmendra
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3. Re: Edge Animate CC 2014.1 issues on Mac

jseangeary Oct 31, 2014 7:49 AM (in response to Dharmendra Kumar)

Hello!

I now have a project that seems to be corrupted. A had been working on it all morning, with a few bugs here and there. Now I can no longer open the file, receiving this error: "Edge Animate: Exception An error occurred. Please your work and restart Edge Animate."

I will try to attach sample files.

- J Sean
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4. Re: Edge Animate CC 2014.1 issues on Mac

Dharmendra Kumar Oct 31, 2014 9:25 PM (in response to jseangeary)

Hi Sean, You can compress the folder and share the archive with us. We will take a look at it.
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5. Re: Edge Animate CC 2014.1 issues on Mac

JerryWinter Nov 2, 2014 4:00 PM (in response to Dharmendra Kumar)

Here's a good one. Updates to old Edge Animate files show up in Chrome and Firefox, but not Safari. I added a second logo to the right side of the header (Brady's Bunch) ... nowhere to be seen in Safari. This has been happening to most of my older files.

JJ Pickard Lacrosse
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6. Re: Edge Animate CC 2014.1 issues on Mac

JerryWinter Nov 2, 2014 8:05 PM (in response to JerryWinter)

Strange. Didn't work this afternoon in Safari (even after flushing the browser cache). Worked everywhere else, even mobile Safari. Check this evening and it DOES work. Patience is a virtue?
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