1 Reply Latest reply on Oct 21, 2014 3:12 PM by A.T. Romano

    Wont let me upload my videos

    Uploading Trouble

      I am trying to upload a video to Youtube via Adobe Premiere Elements 12 and I keep getting a message stating "Online services encountered an error. The service will now be terminated or paused if possible." I know nothing is wrong with my internet because everything else is fine and I just uploaded a video last week. I don't understand what has happened.

        • 1. Re: Wont let me upload my videos
          A.T. Romano Level 7



          On what computer operating system is your Premiere Elements 12 running on? Have you updated 12 to 12.1 Update using an opened project's Help Menu/Update? If not, please do so.


          If your problem is happening today, then today please export your Timeline content as AVCHD.mp4 file saved to computer hard drive, and from there upload it

          to YouTube at the YouTube web site. Does that work today?


          Refresh Online Services in Edit Menu/Preferences/Web Sharing.

          In your default browser, clear the Advanced/Network/Cached Web Content

          Turn off your computer's router for 35 to 45 seconds.


          What is the duration of the Timeline that you want to upload to YouTube using the Premiere Elements Social Websites route?

          What are the properties of your Timeline content?

          What is your project preset?


          Let us start here and then decide what next.