5 Replies Latest reply on Oct 22, 2014 12:42 PM by DFMA

    During app load, Premiere elements 11 stopped working all of a sudden. Why?

    DFMA

      Premiere elements 11 stopped working all of a sudden. Says "A problem caused the program to stop working correctly" I re-installed it but still the same.

      I haven't installed any other apps except adobe reader and there were a few Windows updates but that was it. Some history - I had defraged my hard drive when this started to happen. Wouldn't the re-install have fixed it if the de-frag caused this problem? What is causing elements to stop loading at the splash screen?

      elements error.jpg