Cate B. you are correct administrator rights will be necessary to apply the update. I would recommend involving your I.T. department to that proper access can be given to download and apply the update.
Hi Jeff, I am in IT and I need to clarify the problem. The update is applied (done so using the Admin account) but Photoshop CC (2014) wont launch for the user, and the user has to switch to the admin account to open it.
Thank you for the update. I have moved this discussion to the Photoshop General Discussion forum. The community in this forum may have specific suggestions to Photoshop that you can utilize.
You may want to start with a Standard user account with default permissions to see if you face the same difficulties. You can then add any additional required restrictions to the account to see which one is causing Photoshop to crash.
Thanks Jeff. The user is a standard user. He's been using Photoshop CC on this same PC for a long time. Photoshop CC (2014) is not crashing.
In order to upgrade, I had to switch to the local admin account, upgrade was successful.
When my standard user logs back in using his personal, standard user account, he is prompted for Admin credentials when he opens Photoshop CC (2014). He enters the admin password, but he then can't access the files on the network, as the local administrator doesn't have access to the network. This happens every time.
He has no problem running inDesign, or the old version of Photoshop, or any of the other suite of products.
Have you updated to PS CC 2014.2.1?
We made some changes that could fix this for you in that update.
Thanks Pete but nothing has changed since your suggested upgrade to 2.1
What I have noticed is the Photoshop Properties > Compatibility tab > Privilege Level wont allow the administrator account to 'untick' "run this program as administrator"