2 Replies Latest reply: Oct 22, 2014 6:58 AM by Willam van Weelden RSS

    Start page URL does not show when context sensitive help call is made

    R. Desai Community Member
    R. Desai Oct 21, 2014 11:27 PM

      Im using RoboHelp 11 to generate context-sensitive WebHelp files. In the Generate settings, I've selected the output folder and start page as index.htm.

       

      I've successfully generated the files and given the SSL! folder to developers. They are using the Robohelp API. 

      However when they call a page with a mapping id, the page opens but instead of the navigation pane on the  left, Show link is displayed. On clicking the navigation pane is displayed.

       

      On checking the URLs, index.htm is not present in the file.

       

      I've tried manually adding index.htm to all the URLs listed in the whcshdata.js. but then the navigation pane is shown twice. on refresh, it is shown as expected.

       

      Please help