6 Replies Latest reply on Oct 22, 2014 1:00 PM by JJMack

    PS removes selections where there are none

    Robert1767

      I use photoshop CC, and I have a problem with almost all of my pictures:

      PS_fail.png

      This happens when I want to save the picture...

       

      anyone?

       

      thanks,

      Robert

        • 2. Re: PS removes selections where there are none
          Robert1767 Level 1

          I use CC, so everytime there's an update, I immediately do that, so I guess I have always the latest version. the problem occured for the first time a couple of weeks ago; usely after importing my pictures from my camera. I shoot in RAW, and then select and improve the photo's I want/need, and save them as JPG. Then, when I want to use the picture in a project, and save the picture, sometimes the problem appears...

          • 3. Re: PS removes selections where there are none
            JJMack Most Valuable Participant

            Please use Photoshop menu help>System Info and post results here.

            • 4. Re: PS removes selections where there are none
              c.pfaffenbichler Level 8

              Also if you intend to do further work on an image saving as jpg seems ill-advised.

              • 5. Re: PS removes selections where there are none
                Robert1767 Level 1

                It is in Dutch, I hope it's readable...

                 

                not only the jpg, but every format gives the same result.. If I have to do other work with the file, ofcourse I don't save is as JPG...

                 

                 

                 

                Versie Adobe Photoshop: 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299  x64

                Besturingssysteem: Windows 7 64 bits

                Versie: 6.1 Service Pack 1

                Systeemarchitectuur: Intel CPU-familie:6, Model:10, Stepping:7 met MMX, SSE-integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

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                Geheugen in gebruik door Photoshop: 70 %

                Afdrukken in 3D met meerdere tonen: Uitgeschakeld.

                Windows 2x UI: Uitgeschakeld.

                Grootlicht: Ingeschakeld.

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                • 6. Re: PS removes selections where there are none
                  JJMack Most Valuable Participant

                  Robert1767 wrote:

                   

                   

                  glgpu[0].GLName="GeForce 210/PCIe/SSE2"

                  glgpu[0].GLVendor="NVIDIA Corporation"

                  glgpu[0].GLVendorID=4318

                  glgpu[0].GLDriverVersion="9.18.13.3489"

                  glgpu[0].GLRectTextureSize=8192

                  glgpu[0].GLRenderer="GeForce 210/PCIe/SSE2"

                  glgpu[0].GLRendererID=2661

                  glgpu[0].HasGLNPOTSupport=1

                  glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

                  glgpu[0].GLDriverDate="20140208000000.000000-000"

                   

                  Look like there is a newer driver available with a release date of July 29, 2014 your has a Feb. 8, 2014. The first thing I would try is updating the display driver it looks like the images is not displaying correctly. Drivers | GeForce