1 Reply Latest reply on Oct 22, 2014 11:15 AM by Szalam

    After Effects CC crash

    Nixxy Design

      Hi guys,

       

      When I click to launch After Effects, the following messages pop up (please see links at bottom for screen captures of error screens)

       

      I am on Adobe After Effects CC 13.1.1

       

      I have had a friend teamview to see if my graphics drivers are up to date (which they are), whether or not I have on-board graphics (which I don't), and I've also done no overclocking. I'm on Windows 7 Professional 64-bit, Intel Core i5-4690K CPU @ 3.50GHz, 8.00GB RAM, nvidia GeForce GTX 970 (driver version 344.16) It's a brand new PC that was built for me, that has been up and running since yesterday!

       

      I have tried uninstalling and re-installing the program, then re-starting my computer - and in fact I have done this twice now with slim hopes that something might change!

       

      Please can someone help!

       

      Gyazo - a87d2d02a7243478045a94cd7a21143f.png

       

      Gyazo - fcf5a511890ba2736f13937168d31e25.png