Can you let us know which version of Edge Animate are you using? Is it EA 2014.1 (MAX Release)?
Edge Animate Team
It's 2014.1. What's MAX release?
MAX release is EA 2014.1. Thanks for reporting this issue. We will check this out
I am also experiencing this issue. I have an article built pre-2014.1 update and the audio works fine. The new article I am working on does not.
Is there any update on this?
We have released the patch (CC 2014.1.1) yesterday with the fixes to some similar issues, please give it a try and let us know if the problem still persists. More details here - Edge Animate 2014.1.1 is now live
Hi there Vinod,
I talked about this issue a few weeks ago in this forum, and other users too. With no official answer... I though this would have been fixed in today's update... I have not upgraded yet but your answer makes me think you have not send this problem to developers.
Since 2014.1 you can not trigger any mp3 in DPS. This is a very very important problem. This means no support for audio in any App that works with edge animations.
So please, check this out and fix it ASAP. And please, read the forums.... We don't like to feel like guinea pigs with every new upgrade... And we waste a lot of time cause of this important bugs that should be fixed.
Any case, I hope the problem is solved in november update or in the coming days or weeks. Not in the coming months.
Hope you understand my complaint,
Reben post you project files for the dev team members to better troubleshoot.
Sorry about the confusion Ruben. We have fixed the audio trigger related issues and also verified the consistency with CC 2014. Since we didn't have the samples here so we could not verify this instance. We apologize for missing out a reply on your post, but please give it a try and let us know if the issue persists. We have tried with a lot of public forum content and all the issues were fixed. You can also post your sample for us as Darrell suggested.