Which product: Acrobat or Reader, which version (including minor), which platform (Win/Mac), with OS/version?
The product is Adobe Reader XI version 11.0.09 running on Windows 7 Professional, Service Pack 1.
Sorry, one more question. When you select one option from the "How would you like to create your signature" dialog, which option do you select? Do you actually use this option to sign? Reader will not remember it until you use it for signing the first time.
I select "Use an image", I browse to find the jpg file and Accept it, and I place the signature image into the pdf document. I can then click "Place Signature" while I'm still in this document and it works fine but usually doesn’t work anymore once I exit the Reader. However, I just exited and re-launched the Reader and the signature is still there when I click Place Signature. I’m hoping it stays there. Thanks so much for the time you spent helping me. Can I contact you if it disappears on me again?