few weeks ago we bought about 15 licences of Flash Builder 4.7 STD. Due to some problem with compatibility we need to dowgrade 4 of our licences to version 4.6 or 4.5. Since wednesday we're trying to solve it using Adobe Support. One of your team members has declared, that you will send us 4 new serial numbers on our e-mail. Another one told us, that your team is working on our problem. Finally - few minutes ago your support does apologized for a delay.
Problem is, that we still don't have new serial numbers to version 4.5. Please help us ASAP. This issue is really important for us right now.