There are several errors... what EXACT error message do you see?
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
Please refer to :
- Installation failed. Error U44M1P7 | Updates
- Updates don't install | Update failure or U44M errors
- Lightroom 5.5 Edit in Photoshop CC 2014 not working
- Photoshop CC 2014.1 update now available
- 2014 release of Photoshop CC: FAQ
Moving to Photoshop .
I goglede error code and found a page at Adobe who might be able to remedy it by deleting dir, but it had no