1 Reply Latest reply on Oct 24, 2014 7:41 AM by BobLevine

    Getting error when trying to open .indd file on a Mac


      I'm having a very frustrating problem with InDesign on my Mac.


      When opening an InDesign file on a shared folder using SMB connection I more often than not get the following error:


      "Cannot open the document "document_name.indd".

      You may not have permission or the document may be open already. For multi-user access,

      close the file and then lock it using the File > Get Info command in the Finder."


      The setup is as follows:

      Macbook Pro

      Mac OS: OS X 10.9 Mavericks

      InDesign: 2014.1 Release, Build

      Shared folder: Hosted on Windows 2012 file server

      Connection to shared folder: SMB


      I am the creator of these documents and have full control on the folder. Nobody else has these documents open.


      Can somebody help me finding a solution to this problem?


      Any help highly appreciated.


      Thanks in advance.