1 Reply Latest reply on Oct 24, 2014 7:41 AM by BobLevine

    Getting error when trying to open .indd file on a Mac

    AndriKristinsson

      I'm having a very frustrating problem with InDesign on my Mac.

       

      When opening an InDesign file on a shared folder using SMB connection I more often than not get the following error:

       

      "Cannot open the document "document_name.indd".

      You may not have permission or the document may be open already. For multi-user access,

      close the file and then lock it using the File > Get Info command in the Finder."

       

      The setup is as follows:

      Macbook Pro

      Mac OS: OS X 10.9 Mavericks

      InDesign: 2014.1 Release, 10.1.0.71 Build

      Shared folder: Hosted on Windows 2012 file server

      Connection to shared folder: SMB

       

      I am the creator of these documents and have full control on the folder. Nobody else has these documents open.

       

      Can somebody help me finding a solution to this problem?

       

      Any help highly appreciated.

       

      Thanks in advance.