3 Replies Latest reply: Oct 29, 2014 10:12 AM by Captiv8r RSS

    problem importing caption graphic files through Object Style Manager

    JohnAtOtap Community Member
    JohnAtOtap Oct 24, 2014 9:42 AM

      Hi everyone, I have been a user of Captivate for a few years now and am currently using version 7.  I've come across a puzzling problem here.  I want to create some custom text captions and am using the Object Style Manager to import graphic images to use as the bases for the new captions.  The graphic files are simple, two-color images in bitmap format; they have bars running along the top and bottom horizontal edges and then a wide space in the middle in a lighter color, so the whole thing looks something like the flag for Austria, the Netherlands, or Hungary.  (Sorry I don't have an image here.)  I created the initial images in a couple of different formats -- using Adobe Fireworks, SnagIt, and Paint.  Then I use the Object Style Manager to import the image.  What's happening is the first few pixels at the top and the last few pixels at the bottom are being chopped off or omitted after importing them.  (More specifically, when I create new captions using the new styles, I can see a few pixels of transparency along the top and bottom edges.)  Any ideas as to causes and/or solutions?

       

      I investigated further with other types of "homemade" graphics files and I've noticed other odd effects.  When I import a graphic image that's all in one solid color (such as a big rectangle of purple), the color swathe is chopped down to about half its original size.  I tried changing the initial flag-like color scheme to three colors instead of two, and then only the top part got chopped off.  I created a checkerboard pattern and imported that, and the resulting caption was completely blank (or transparent).  I also tried creating the initial image file in a different format from bitmap, then saving it, opening it in a simple Windows picture viewer, and then doing a screen capture (using SnagIt) and saving the "copy" in bitmap ... no luck using that procedure, either.  In all cases, I've been able to enter text into a caption without a problem ... the problem seems limited to chopping off (or making transparent) parts of the image.

       

      Thanks!

       

      John from OTAP