15 Replies Latest reply: Nov 12, 2014 11:40 PM by Shane.McG RSS

    New Editor (redactor) On Admin Bugs List

    Tarik :: Creativaholic MeganK

      -- To all partners, if you find a bug in the new editor on the admin, please list it here --

      ..............................

       

      Bug 1: SEO Fields

      In the old editor, if you have a meta description or title, the related fields take on those values respectively whether you keep the Doctype, html, body and head tags or not. This new one doesn't.

      With a little experiment, I have pasted a full page with Doctype, html, body and head + meta description and title. The respective fields didn't take them.

       

      Bug 2: Content disappearing (major)

      This is very fascinating

      Paste some content in the editor, whether with or without the SEO elements, then click on the meta description multiline - (you'll see the content gone). But even the weird thing is that you click on title field, the content may come back.

      Keep switching between the editor, meta description and title (by clicking on them). And you'll see the content coming and going.

       

      Here's an example:

      1. I added the title and description manually, then added the paragraph

      2. I clicked on the title field (nothing happens yet - go to next image)

      When Title Clicked.png

       

      3. I clicked on the description (content was gone)

      When Description Clicked.png

       

       

      4. I click back on title, the content comes back

       

      And if you keep switching between the fields and the editor and change things around, things just keep getting weirder and weirder. They take turns on which will remove content

       

      But the thing is, whether the content disappears or not by doing this exercise, if you click Update, it will save the content. But then if I paste content to update the existing content and do the same exercise as above, the new content does NOT save, and the old content is retained.

        • 1. Re: New Editor (redactor) On Admin Bugs List
          Tarik :: Creativaholic MeganK

          Hide This page from Search Engines (bug):

          It seems that the new editor and web page fields don't show what they actually do based on my previous comment.

          If you select the 'Hide this page for search engines', nor the editor shows that the meta robots has been added, nor the radio for it stays checked (therefore, the 'Show this page for search engines' radio stays always checked), even though, when you look at the live page's source, you'd see that the meta robots has been added.

          • 2. Re: New Editor (redactor) On Admin Bugs List
            Dan Popa B Community Member

            Thank you for your feedback, these issues will be fixed in our upcoming release.

            • 3. Re: New Editor (redactor) On Admin Bugs List
              Tarik :: Creativaholic MeganK

              When you use the Toolbox in the New Editor, some elements may go wacky sometimes. One particular bug: In The Design/Normal View, go to the Toolbox > Site Modules > Secure Zones > Update User Details Form.

               

              If you change the dropdown to select a different CRM Form (that was created in the Extend CRM) - yes you have to wait a fraction of a second to get the right form refreshed, but then when you click insert, nothing happens, so actually the form doesn't get inserted. Although, if you switch to Code view, you get the form inserted just fine.

               

              So I tried multiple options and the conclusion was that every time you select a different form in the drop down, this issue occurs.

              • 4. Re: New Editor (redactor) On Admin Bugs List
                Tarik :: Creativaholic MeganK

                Thanks Dan, I will keep reporting as I find things out. I was just wondering whether you guys are reading these or are we just rambling to ourselves ... You just proved me wrong.

                 

                Thank you again.

                • 5. Re: New Editor (redactor) On Admin Bugs List
                  GenieCorp Community Member

                  I am not sure this is the "right" place to publish this, because the "problems" I have with the new editor is not exactly bugs, more lack of functions compared to the old one.

                  But i thought it would be better to put this in one place, instead of spreading it all over the forum? If it is not the case, i apologize

                   

                  1. Will there be a "paste plain text" in the new editor, I use this feature often so I don't need to remove the formatting from text before pasting it into BC.

                  I also recommend it to a lot of clients who try to paste in text with all sorts of formatting.

                   

                  2. The new "inser image" dialog is really nice. I like the previews and i know that our clients will like it as well, but will there be a option to switch to a "file overview" instead.

                  Some times it will be a lot easier to find a picture from the filename, instead of browsing through the pictures.

                   

                  3. Is "Image properties" removed in the new editor? I found it useful for floating pictures left/right, resizing to a specific width etc. I can do this in the html fairly easily,

                  but i found the other way quicker.


                  4. Much the same with the "Insert link" tool. I can't find "target". Is this gone also? Yes i can do this directly in the HTML, but in some situations i think this is a lot easier.


                  In general I think the new editor is great, and I think it will be even better, but i think some of the tools has been simplified a bit to much.

                  I am aware that this is a whole new editor, and I think it is great with all these new features, but i am a bit sad to see some of the old ones go.


                  Maybe a lot of my problems i've put here can be solved in other ways, if that is the case I would love to know

                  • 6. Re: New Editor (redactor) On Admin Bugs List
                    Liam Dilley CommunityMVP

                    Hey GenieCorp

                     

                    1. You do not need paste as plain text. Paste from word. Go on, do it. The editor is so good, the code is so clean!

                     

                    2. You can click and resize and etc. BC have done a great job with the fact that when you do it creates a thumbnail generation code so you have optimised images.

                    • 7. Re: New Editor (redactor) On Admin Bugs List
                      cristinel@adobe Adobe Employee

                      Hi,

                       

                      Compared to the old editor the new editor has some missing features. For others, the same result is obtained differently. So, let's take these one by one:

                      1. Paste as plain text - the old editor had a series of buttons which you had to press in order to do that. The new editor will have a setting in partner portal and then we'll just paste clean text
                      2. Glad you like the new insert image dialog; having a file view will probably not be there quite soon. An idea could be to have a search to help you limit the results, but no promises
                      3. Image properties
                        1. alignment - we plan to do these from the toolbar buttons already existing
                        2. resize - just drag the image and we'll create a thumbnail for the image
                        3. alt text - we'll update the UI
                      4. Insert link tool - we'll update the UI to add target

                       

                      Regards,

                       

                      Cristinel

                      • 8. Re: New Editor (redactor) On Admin Bugs List
                        Liam Dilley CommunityMVP

                        Crisitnel have you got note of the other bugs with the editor from the other thread or do you wish them to be put in this one?

                        • 9. Re: New Editor (redactor) On Admin Bugs List
                          GenieCorp Community Member

                          Hi Christinel

                           

                          1. This sounds great, I have no need for the "old" buttons. If it always paste as plain text, that is the best solution I could ever have wished for, also for our clients

                          2. Ok. The search field would be nice, it would be easier if you were looking for a specific picture instead of browsing through them all.

                          3. Overall sounds great. I like the "drag" function with resizing, especcially for our clients, but most of the times if i resize pictures i want to have a specific px. width for example.

                          But no worries, i can do this in the HTML. Our clients will love the "drag" feature.

                          4. Great, thanks!

                           

                          I hope I didn't come across as being against the new editor, overall i think it improves a lot of things, especially the "Full screen" feature, and the new HTML editor is fantastic

                           

                          Thx, for the fast reponse (also to you Liam)

                          • 10. Re: New Editor (redactor) On Admin Bugs List
                            cristinel@adobe Adobe Employee

                            Hi Liam,

                             

                            The bug list thread has some reports especially with bugs related to selection, applying formatting and so on. I think they could stay there pretty well. The ones above are more feature missing rather than bugs. I remember you've also requested to include some of redactor's plug-ins. We need to see what kind of licence they have and if they can be included.


                            Cristinel

                            • 11. Re: New Editor (redactor) On Admin Bugs List
                              Tarik :: Creativaholic MeganK

                              Hi Cristinel,

                               

                              Just a note on the above as features, the original post I created is more of bugs not features though.

                               

                              I just want to make sure that they are not ignored.

                              • 12. Re: New Editor (redactor) On Admin Bugs List
                                cristinel@adobe Adobe Employee

                                Nope, but in the same time don't want to duplicate content. We're following all discussions.

                                 

                                Cristinel

                                • 14. Re: New Editor (redactor) On Admin Bugs List
                                  Tarik :: Creativaholic MeganK

                                  Hyperlink Spacing Bug:

                                   

                                  This bug has been around for a while, it actually happens wherever redactor is implemented, even in Email Campaigns with Visual Editor enabled.

                                   

                                  Whenever you insert a hyperlink using redactor (or even build it in a campaign template), the space between the hyperlink and the following word get stripped, you even go in HTML and add the space again, save, come back and it's gone.

                                  You'll have to add the non-breaking space in HTML manually after every hyperlink to ensure it stays. This is definitely not ideal for Email Campaigns with Visual Editor enabled nor for the overall representation in the entire platform having redactor across all modules.

                                   

                                  I hope this can be prioritised asap as for clients with no HTML knowledge, this just gonna be a turn off.

                                   

                                  I think Imperavi pushed an update on v10+, we are using the latest version in our custom Apps and we don't have this issue. The only hassle with upgrading to v10 is that Imperavi have made a LOT of changes to the markup and even the Callbacks with classes and IDs in CSS changes on top of that. I guess an upgrade will see you guys changing all the custom plugins you have already built, but fixes may also be as frustrating?

                                   

                                  Anyway, I'll leave it in your hands.

                                  • 15. Re: New Editor (redactor) On Admin Bugs List
                                    Shane.McG Community Member

                                    Yes this spacing after a url is playing havoc with our clients as well.