1 Reply Latest reply on Nov 3, 2017 11:51 AM by adriansod

    "The vendor account you entered is not associated with the item you are trying to open.  Please try again".  How do I fix this?

    Witherspoon

      Digital editions is set-up and accepting books.  Everything seems fine except when I try to open the books, it asks for authorisation.  I enter the Adobe ID which works when I go into the Adobe site, but gives me the error "The vendor account you entered is not associated with the item you are trying to open.  Please try again".  How do I fix this?