1 Reply Latest reply on Oct 26, 2014 10:37 AM by A.T. Romano

    Why can't I access my transitions?

    missing transitions Level 1

      Why can't I access my transitions? When I open the transitions menu, it is blank with just one whited-out selection for each category name. When I originally installed the program, the transition menu had lots of transitions to choose from in each category. They normally appear as black boxes. So somehow I lost my transitions. I tried uninstall & reinstall but it made no difference. Is there a specific folder where I can look to see if the transitions are downloaded? I believe these are .png files. I tried a windows search using the keyword 'dip to black' but did not find anything.

        • 1. Re: Why can't I access my transitions?
          A.T. Romano Level 7

          missing transitions

           

          What version of Premiere Elements are you using and on what computer operating system is it running?

           

          Wherever you are, I suspect that you are in the Quick workspace and not the Expert workspace of Premiere Elements 11, 12, or

          13. Go to the Expert workspace. It is normal for the Quick workspace not to have the complete set of transitions that the Expert workspace has.

           

          The answers are in the details.

           

          We will be looking forward to your results.

           

          Thank you.

           

          ATR